Delete your account or your shop's data

Both options are in the app and take effect immediately. Nothing is kept in a recycle bin and there is no grace period, so sync the phone first if anything on it matters.

Delete your account

1. Open GradeLab, go to Settings, scroll to Account.
2. Tap Delete account. The app tells you what happens to each shop you belong to.
3. Type DELETE and confirm.

Your login is deleted and everything on that phone is erased. A shop you are the only member of is deleted with everything in it. A shop with other members keeps its inspections: they are the shop's business records and the customer's report link must keep working. The technician name you typed stays on those signatures. If you are the only owner of a shop where other people still work, name another owner first under Settings > Team, or delete the shop.

Delete a shop and all its data

1. As an owner, go to Settings > Shop profile.
2. Tap Delete shop and all its data, type DELETE and confirm.

Every device, inspection, photo, signature and invite of the shop is deleted from our servers and from your phone. Other members lose access on their next sync and public report links stop working. Your account stays, so you can create a new shop.

Without the app

If you no longer have access to the app, email [email protected] from the address of your account and we delete it by hand.